Support
Institutions are increasingly complex, needing to facilitate diverse income streams and processes, whilst seeking to meet the needs of varied customers.
Our service model recognises the uniqueness of the higher education sector, and seeks to empower institutions through a comprehensive and inclusive package of consultancy, training and support with a focus on continuous improvement, and providing clear and actionable advice.
Consultancy is Integral to our Service Model
Both the Payment Platform and the Payment Security Management System solutions include consulting support as standard, enabling you to make confident decisions about how your institution accepts and secures payments, now and in the future.
Sector-Focused Payment Acceptance & Security Training
WPM has developed proprietary, sector-focused payment acceptance and payment security training to help improve knowledge and understanding across the sector. Free to all clients, our training is designed to meet the needs of different roles involved in taking and securing payments within finance, IT and beyond, and help institutions to define and achieve your payment-related goals.
Helping Your Institution Reach Its Full Potential
Our Customer Success Specialists analyse how you are currently using the Payment Solution and work with you to identify what training and support requirements you may have to ensure it’s being used to its full potential.
Get in Touch
For more information on our service model and support we offer please do contact us.
