Payment Acceptance Foundation

(1 day - live online)

WPM's Payment Acceptance Foundation Training course is designed for those keen to learn more about payment acceptance processes and best practice. We will cover how best practice can reduce costs and improve the payer experience, along with payment acceptance research and trends and how these relate to your own organisation’s payment acceptance activities.

Once we have defined what payment acceptance is, and explored it within the uniqueness of the HE sector, we will seek to define what best practice around taking payments looks like. This will be grounded in WPM’s 20-year experience of working with the sector and recent research including:

  • The pros and cons of different payment methods
  • The payer experience 
  • The basics of payment security

You will gain an understanding of the context in which the payment systems you use on a day-to-day basis fit into the wider payment landscape and we will look to define what a strong payer experience looks like.

Who is the training for? 

The training is aimed at members of the income team, who are not in managerial positions, and would like an overview of the latest sector payment acceptance landscape and the factors that influence best practice in this area. 

What do our attendees think?

"Invaluable grounding in the world of payment acceptance"

"A useful overview of payment acceptance, setting a good foundation of knowledge to assist in improving customer experience and institution efficiency

Dates will be available soon 

Payment Acceptance Practitioner

(1 day - live online)

WPM's Payment Acceptance Practitioner training is aimed at those working at a strategic level, who are able to have an influence on their institution's Payment Acceptance Strategy.

The training will look at what the latest research in the sector can tell us about finding a balance between the conflicting drivers of cost, efficiency and payer experience when choosing the most appropriate payment methods.

We will also be looking at the benefits of having a documented Payment Acceptance Strategy and discuss 
best practice around the areas of international students, credit control and anti-money laundering. The training will provide you with plenty of opportunities to share experiences, ideas and best practices with your peers in the sector.

You’ll leave with an understanding of:

  • The importance of having a documented Payment Acceptance Strategy
  • Examples of what payment acceptance best practice looks like
  • The latest payment research in the sector and implications for your payment acceptance processes
  • How WPM can help you

Who is the training for? 

The training is aimed at those working at a strategic level who are able to influence their institution's Payment Acceptance Strategy.

What do our attendees think?

"Very informative and delivered in the right manner and speed"

Dates will be available soon

Find out more

For more information on our training courses please get in touch. 

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