White Papers

Research allows us to provide our clients with unique insights and data on sector-specific needs and issues.

Our clients can access all our white papers and other resources on our Client Resources Portal.

Positive Disruption: Improving the International Payer Journey Post Pandemic

Find out why students made the payment choices they did, how that affected their payment experience and the implications for universities, and about the shifting patterns in behaviour.

International Payer Experience

Simplicity, Security & Support: How to Satisfy International Students' Payment Needs

Find out which issues international students experience when trying to pay, how timing affects payment choices, and how to improve payer experience overall.

Payment Security

Falling Through the Gaps: The Payment Security Risks Every University Leader Needs to Act on Now

Find out why you need a Payment Security Strategy to protect your institution against hidden risks and to meet your legal compliance obligations.

Payment Strategy

Giving Finance a Voice: The Importance of a Payment Acceptance Strategy

Find out how to develop a plan, helping to define why a Payment Acceptance Strategy is needed; how to go about developing a Payment Acceptance Strategy and what success looks like.

Payer Experience

Insights into the Payment Experiences of EU Students

Find out about the pressures faced by EU students who, contrary to the hypothesis, also experience frustrations when trying to pay universities.

Client Resources Portal

We make our resources (white papers, template documents, reports, webinar replays and presentations) available, free of charge, to WPM clients on our Client Resources Portal so that you can access the information you need, when you need it.

Get in Touch

For more information on how our insights can be applied to improve your institution's payment acceptance and security processes please contact us.