- The ‘Pressure Cooker’
Some institutions are creating a ‘pressure cooker’ situation by putting in place payment processes and methods that create a highly stressful situation for students/payers, and university staff physically facilitating the payments. Find out what the
five key issues are that create or compound this situation.
- Impact of Digital Banking
The digital banking revolution is creating a gap between how the student/payer expects to
be able to pay and the actual payment experience. See how this widening expectation gap can lead to dissatisfaction.
- Desire to Take Control
The majority of students and payers want to take control of the payment process. Discover how this has the potential to change the role of finance.