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Credit Control

How To Manage Credit Control Challenges

University credit control teams have always faced a unique set of challenges when dealing with credit control.

Find out what their challenges are and how proactive credit control processes can help manage the pressures these teams face.
Fraud & AML

Why Is Fraud & AML a Hot Topic?

Fraud and money laundering is more prevalent than ever, and institutions have legal and moral obligation to take steps to protect both themselves and their payers.

Find out how fraudsters target students and what your institution's obligations are.
International Payment

Managing the International Payer Experience

International students play a key role in the UK higher education market but many currently encounter difficulties when paying their tuition and accommodation fees.

Find out about their frustrations and how to address them.
Payer Experience

Defining & Managing Your Payer Experience

Understanding the demographic of your payers is crucial in order to understand what payment options and methods they expect and prefer.

Find out more about the key elements that make up this experience.
Payment Security

What Is Payment Security?

Universities and colleges have a legal and moral obligation to protect personal data. But payment data is often forgotten from the information security policy scope.

Find out why it should be included.
Staff Efficiency

Why Is Improving Staff Efficiency Important?

Knowing how much time/effort staff put into administering various payment methods is vital to having a full picture of the associated transaction cost.

Find out how ignoring internal costs can give a skewed view when comparing payment methods.
Payment Strategy

Why Is Having a Payment Strategy Important?

Without an agreed framework, within which to make decisions about how to accept payments, a finance team could be operating inefficiently. Payment security and payer experience could also be affected.

Find out how to go about developing a payment...
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We make our resources (white papers, template documents, reports, webinar replays and presentations) available, free of charge, to our clients on our Client Resources Portal so that you can access the information you need, when you need it.

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Special Interest Groups

WPM has taken the lead in identifying and working together with universities and colleges to address a number of key issues affecting the sector, often through the use of focused Special Interest Groups (SIGs).

The whole sector is able to benefit from bringing together SIGs with a shared interest in advancing knowledge and best practice in important areas such as Fraud & Anti Money Laundering, Credit Control and Payment Security.

Get in touch if you’d like to find out more about, or get involved in any of our SIGs.

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For more information on applying WPM's proprietary insights to your institution please contact us.

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