Many universities are seeing significant increases in international applications; largely as a result of education agent partnerships.  However, for finance teams this can result in a large number of deposit payments from high-risk countries, student enquiries and refunds, as well as increased KYC compliance.  This has the potential to significantly impact a university's ability to operate safely and efficiently and provide a high-quality applicant experience.

This summit brought together, on stage, agents, industry experts, associations and representatives from both the finance and international office, to debate and discuss with the sector how more proactive agent management benefits not just the applicant's experience, but reduces staff effort, costs & risks deep into the back office of the university. 

Who Should Attend

This event provided valuable information for Team Leaders/Heads of Department within the Finance department and the International Office, many of whom attended together. 

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Chat Live with The PIE

For an introduction into the issues this event will address watch WPM Director, Holger Bollmann chat about them with The PIE Editor Amy Baker.

WATCH REPLAY

Agenda

Wednesday 25th May
09:30-10:00
Registration
10:00-10:30
Welcome & Introduction
Holger Bollmann, Director, WPM & Sharon Butler, EVP Global Sales, Flywire
10:30-11:00
Keynote: The Changing Agent Landscape: Technology vs Tradition
Mark Lucas, Lucas Education Consulting
11:00-12:00
Panel Discussion: The Challenges & Opportunities of a Changing International Student Recruitment Landscape
Chaired by Amy Baker, The PIE.
Panelists: Mark Lucas (Lucas Education Consulting), Chris Price (SVP Partnerships, Adventus) & Raveena Balani (Head of Events & Marketing, SI-UK) & Mina Fakhouri (Global Sales Director, Flywire)
12:00-13:00
Lunch
13:00-13:30
Keynote
Vivienne Stern, Universities UK International
13:30-14:30
Panel Discussion: Finance & IO: Best Practices for Effective Agent Management
Panelists: Bobby Mehta (University of Portsmouth), Martin Maule (University of Leeds), Rob Ernsberger & Mark Bloodworth (Solent University)
14:30-15:00
Break
15:00-15:20
A Partnership for Quality: A Route to a UK Quality Framework with Education Agents
Bobby Mehta, University of Portsmouth & BUILA Chair
15:20-16:00
Panel Discussion: A Quality Framework for the Future - What Sector Approach will be Most Effective?
Chaired by Sheona Griffiths, Head of Research & Marketing, WPM
Panelists: Bobby Mehta (University of Portsmouth & Chair of BUILA), Tony Lee (ICEF), Jacqui Jenkins (British Council) & Chris Price (Adventus)
16:00
Summit Close

Agenda

Wednesday 25th May
09:30-10:00
Registration
10:00-10:30
Welcome & Introduction
Holger Bollmann, Director, WPM & Sharon Butler, EVP Global Sales, Flywire
10:30-11:00
Keynote: The Changing Agent Landscape: Technology vs Tradition
Mark Lucas, Lucas Education Consulting
11:00-12:00
Panel Discussion: The Challenges & Opportunities of a Changing International Student Recruitment Landscape
Chaired by Amy Baker, The PIE.
Panelists: Mark Lucas (Lucas Education Consulting), Chris Price (SVP Partnerships, Adventus) & Raveena Balani (Head of Events & Marketing, SI-UK) & Mina Fakhouri (Global Sales Director, Flywire)
12:00-13:00
Lunch
13:00-13:30
Keynote
Vivienne Stern, Universities UK International
13:30-14:30
Panel Discussion: Finance & IO: Best Practices for Effective Agent Management
Panelists: Bobby Mehta (University of Portsmouth), Martin Maule (University of Leeds), Rob Ernsberger & Mark Bloodworth (Solent University)
14:30-15:00
Break
15:00-15:20
A Partnership for Quality: A Route to a UK Quality Framework with Education Agents
Bobby Mehta, University of Portsmouth & BUILA Chair
15:20-16:00
Panel Discussion: A Quality Framework for the Future - What Sector Approach will be Most Effective?
Chaired by Sheona Griffiths, Head of Research & Marketing, WPM
Panelists: Bobby Mehta (University of Portsmouth & Chair of BUILA), Tony Lee (ICEF), Jacqui Jenkins (British Council) & Chris Price (Adventus)
16:00
Summit Close
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Register for the International Student Agents Summit

Interested in this event? Register here.

This event is free to attend for all WPM clients. 

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